Welp — Online ratings not an accurate predictor of clinical performance, study says

A study, published in the Journal of the American Medical Informatics Association, examined online rating systems to determine if the ratings were clinically accurate.

Timothy Daskivich, MD, of Los Angeles-based Cedars-Sinai Medical Center, and colleagues conducted an observational study of 78 physicians and 8 specialties. Researchers assessed how consumer ratings correlated with specialty-specific performance scores, primary care physician peer-review scores and administrator peer-review scores.

Here's what they found:

1. Multivariable models showed no association between mean consumer ratings and specialty-specific performance scores, primary care physician scores or administrator scores.

2. Researchers found no association between ratings and score subdomains addressing quality or value-based care.

3. Among "low performing" physicians, only 5 percent to 32 percent had low consumer ratings.

4. Ratings were consistent between review platforms. A positive score on one platform, often resulted in a positive score on another platform.

Researchers concluded, "Online consumer ratings should not be used in isolation to select physicians, given their poor association with clinical performance."

More articles on quality: 
10 most-read ASC articles: Sept. 4-8
Business columnist Mitchell Schurman: How Tenet is avoiding a 'proxy fight' with major investor amid leadership changes
University Orthopedics building facility with ASC in Rhode Island: 4 things to know

© Copyright ASC COMMUNICATIONS 2017. Interested in LINKING to or REPRINTING this content? View our policies by clicking here.

 


Patient Safety Tools & Resources Database

Top 40 Articles from the Past 6 Months