Embracing Technology: 13 Surgery Centers With Patient Tracking Systems

Here are 13 ambulatory surgery centers which include patient tracking systems to help manage patient flow.

These systems also allow families and loved ones to track patients when they are in the preoperative or surgery areas. If you would like to recommend another surgery center for this list, contact Anuja Vaidya at avaidya@beckershealthcare.com.

Aspen Surgery Center (Walnut Creek, Calif.). Opened in 2008, the 26,000-square-foot surgery center was born from the collaboration between Chicago-based National Surgical Hospitals, Walnut Creek-based John Muir Health System and 37 physician partners. It includes six operating suites and two procedure rooms. It offers services in gastroenterology, podiatry, reconstructive surgery, gynecology, urology, ophthalmology and general surgery. The surgery center uses ISSIO Solutions' real-time tracking system to manage patient flow.

Avera Surgery Center (Sioux Falls, S.D.). The surgery center is a part of Avera Mckennan Hospital & University Center. It includes operating rooms with the latest technology and provides care in a wide-array of specialties, including general surgery, gastroenterology, ophthalmology, urology, gynecology, orthopedics and ear, nose and throat. It also includes private consultation rooms with video streaming.

Cooper Surgery Center at Voorhees (N.J.). The surgery center is a part of Cooper University Health Care, and includes four operating rooms and one procedure room. More than 60 fellowship-and specialty-trained surgeons and anesthesiologists operate at the center and perform both adult and pediatric procedures. Its surgeons focus on minimally invasive surgery. The center also includes a family waiting room and private consultation room.

Key-Whitman Eye Center (Dallas.). Key-Whitman Eye Center is a combined clinic and surgery center, with the ASC located directly adjacent to the clinic. The physicians at the center are certified by the American Board of Ophthalmology or the American Board of Optometry and offer numerous ophthalmology services, such as refractive surgery, cataract surgery and adult comprehensive eye care including management of dry eye, macular degeneration and glaucoma. The physicians are under the direction of Jeffrey Whitman, MD, a recipient of the American Medical Association Physician's Recognition Award. He also currently serves as clinical correspondent for the American Academy of Ophthalmology. The surgery center uses a real-time locating system from Versus for patient tracking. "This helps track patients throughout the process so you know where the breakdowns of communication can be within your own staff," said Nikki Hurley, BSRN, MBA, COE, director of surgical services, in a Becker's ASC Review article. "If there is something holding them back in pre-op, the nursing staff can view that more readily and figure out how to make the process smoother. They can also deploy additional staff to help in real time, if necessary."

Northwest Michigan Surgery Center (Traverse City.). The 34,000-square-foot surgery center includes six operating rooms, four procedure rooms and more than 44 pre- and postoperative beds. Its medical staff includes 80 physicians and 43 anesthesia providers. It provides surgical services in gastroenterology, otolaryngology, podiatry, orthopedics, ophthalmology, urology and gynecology. It is a member of the American Surgery Center Association. The surgery center uses Versus' real-time locating system in its facility to track patient flow in real time.

Rush-Copely Surgery Center (Aurora, Ill.). The surgery center is equipped with 12 operating rooms, a minor treatment room and 24 private patient rooms. Rush-Copley Medical Center is its hospital partner. It offers same day surgical services in a number of specialties, including ophthalmology and general surgery. The surgery center also offers classes aimed at helping pediatric patients become more comfortable in the center before they come in for surgery.

Sharp Grossmont Outpatient Surgery Center (La Mesa, Calif.). The surgery center offers personalized patient care and a wide range of outpatient surgical services in general surgery, gynecology, hand surgery, ophthalmology, otolaryngology, pain management and podiatry. Sharp Grossmont Hospital is its hospital partner. The surgery center is located in close proximity to the hospital.

Simmons Ambulatory Surgery Center (Dallas). The 62,300-square-foot surgery center is a partnership of Parkland Health & Hospital System, Parkland Foundation and the community. It includes six surgical suites, four endoscopic suites, physician offices and preparatory and recovery rooms. It also houses a pain center that includes nine examination and procedure rooms. The surgery center helps enable Parkland to better manage an increasing volume of emergencies and planned surgeries.

Surgery Center at Salem (Ohio) Community Hospital. Completed in 2009, the surgery center is a $19 million expansion and renovation of the previous surgery department. It includes seven operating suites, a 10-bed post anesthesia care unit and a 16-bed pre-operative and recovery area. It offers services in numerous specialties, including general surgery, laparoscopic surgery, gynecology, gastroenterology, orthopedics, ophthalmology, ENT and urology.

The Ambulatory Surgery Center at St. Mary (Langhorne, Pa.). The surgery center offers surgical services in a number of specialties, such as gynecology, general surgery, orthopedics, otolaryngology, urology, neurosurgery, gastroenterology, colo/rectal and ophthalmology. Its hospital partner is St. Mary Medical Center in Langhorne. The center uses the AmakaiSolutions Patient Tracking System. "It is a live system that allows the family waiting in the patient reception area to track the patient by their initials and a color grid through pre-op, OR and into PACU," said Pamela Ledger, RN, director of nursing at the center. "The system automatically tracks the patient in real time."

Verde Valley Ambulatory Surgery Center (Cottonwood, Ariz.). The surgery center partners with Verde Valley Medical Center, and it is situated on the medical center's campus. It includes two operating suites. A number of procedures are performed here in different specialties, including endoscopy, general surgery, gynecology, interventional pain management, laparoscopy, ophthalmology, orthopedics and urology.

Virginia Beach (Va.) Ambulatory Surgery Center. The surgery center serves as the main outpatient surgery program for Sentara Virginia Beach (Va.) General Hospital surgeons and is a Sentara affiliate. The freestanding center includes four operating rooms, and is accredited by CMS and the Accreditation Association of Ambulatory Health Care. It offers care in a wide array of specialties, including orthopedics, podiatry, urology, gynecology and general surgery. The center uses the Experior software program to track patient flow in real-time. This tool provides an ongoing report, in real-time, of where the patient is during the course of their admission. The center uses the software to track a number of fields to indicate the patient's location and status, such as time that the patient begins registration, time registration is completed and patient is ready for pre-op, time the patient is taken to pre op, time the patient is ready for the operating room, time the surgery begins, time surgery ends and then the patient's time in the post anesthesia care unit. The software also enables staff to enter the quality measure and G-codes required by Medicare as well as timeliness of antibiotics at time of incision. "This data is very useful to management, the quality improvement committee and to the peer review process," said Martha R. Colen, RN, administrator of the center.

Virtua Summit Surgical Center (Vorhees, N.J.). Opened in 1985, Summit Surgical Center is a joint venture between Virtua and Virtua's physician partners. The multispecialty ASC includes seven operating rooms, two endoscopy suites, a stereotactic room and a dedicated pediatric anesthesia team. Surgical specialties offered at the ASC for adult and pediatric patients include ENT, GI, general surgery, ophthalmology, orthopedics, podiatry and urology. The ASC, which is accredited by AAAHC, provides care for more than 3,000 children per year. Summit uses the AmkaiSolutions Patient Tracking System. "We use the tracking system to assist with workflow efficiencies," says Anthonia Schmidt, MPA, BSN, RN, NE-BC, Summit's administrator. "We use tracker boards in waiting rooms, and have received many positive comments on our patient satisfaction surveys regarding family members being kept informed through the boards."


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