Supply Chain Tip of the Week: Alleviate patient concerns over COVID-19

As ASCs begin resuming elective surgeries following the guidelines announced by the Centers for Medicare & Medicaid Services (CMS) on April 191, patients may have concerns about contamination upon entering a healthcare facility.

ASCs are recommended to follow the principles suggested by ASCA to limit the spread of the virus, so it’s beneficial to share the steps you’re taking with patients and their families.

Communicate clearly to patients that screenings are required before visits, and that staff are also self-monitoring for symptoms.2 Ensure that social distancing guidelines are enforced in waiting rooms by posting visible reminders and requiring visitors and patients to wear facial coverings.2 Lastly, communicate verbally or via posted signs that your facility is practicing heightened disinfection throughout the facility.2 If your facility is taking additional measures, consider creating a guide of how you’re addressing COVID-19 concerns to share with patients via email before they enter the facility.

For more information on how Cardinal Health is addressing COVID-19, and additional resources and tools, visit cardinalhealth.com/covid19

1https://www.medpagetoday.com/infectiousdisease/covid19/86034 

2https://www.ascassociation.org/asca/resourcecenter/latestnewsresourcecenter/covid-19/covid-19-statements-on-resuming-elective-surger/covid-19-asca-statement-on-resuming-elective-surgery

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