Surgery centers can maintain CMS certification by effectively communicating with patients, providing quality care and making continuous improvements, according to One Medical Passport.
Three strategies for staying on top of certification:
1. Keep patients informed about their rights, responsibilities, payments, medical histories and treatment plans by communicating through numerous channels.
2. Use digital solutions to gather appropriate, accurate medical histories and ensure quality care.
3. Plan for continuous improvement by assessing data on patient satisfaction, same-day cancellations, preventable hospital transfers, overtime hours and staff communication.
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