15 Clinical and 9 Business Office Statistics Your ASC Should Measure Regularly

Meridian Surgical Partners collects 15 clinical and 9 business office measures on its ASCs each month and reviews them quarterly. Reviewers should compare data to national benchmarks to find patterns and opportunities to improve quality and efficiency, says Brian Brown, Meridian's regional vice president of operations.

Clinical statistics

1. Antibiotics administered on time

2. Employee incident reports, such as falls in the OR

3. ED care within 24 hours of surgery

4. Transfer of patients to the hospital

5. Medication errors

6. Other unexpected complications

7. Stays in post-op lasting more than two hours

8. Patient burns during surgery

9. Patient deaths

10. Patient falls

11. Post-surgical wound infections

12. Return to surgery from post-op

13. Sharps injuries to employees or patients

14. Surgical site hair removal

15. Wrong-site patient procedures

Business office statistics

1. Claims denied

2. Claims filed

3. Meeting collection goals

4. Dictations delayed more than 48 hours

5. Number of medical records audited

6. Physicians credentialed each month

7. Procedures incorrectly scheduled

8. Patient satisfaction scores

9. Number of patient surveys filled out and returned

 

Learn more about Meridian Surgical Partners.

 

Read more insight from Brian Brown:

 

- 8 Ways to Save More Money on Supplies

 

- Practical Guidance for Physician-Investor Meetings: Q&A With Brian Brown of Meridian Surgical Partners

 

- Keeping Physicians Motivated: Q&A With Brian Brown of Meridian Surgical Partners