Mississippi practice boosts specialist report receipt by 86.8% — 5 insights

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Columbus (Miss.) Eye Clinic and Laser Surgery Center leveraged its EHR to improve internal processes and care management strategies, according to MidSouth Practice Transformation Network.

Five details:

1. Columbus Eye Clinic and Laser Surgery Center primarily receives referrals from optometrists.

2. It undertook an initiative to establish regular communication with the referring practice or primary care provider.

3. The practice secured referral agreements with local optometrists. It also tested a new referral system.

4. The new referral process was incorporated into the EHR, which automatically generates a follow-up letter for the patient's referring and primary care providers.

5. This integration helped the practice increase receipt of specialist reports by 86.8 percent.

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